Custom Research

Utilities undertake custom research for a myriad of strategic and operational reasons, focusing on understanding the needs and wants of stakeholders – especially employees.

Here’s why custom employee-focused research is pivotal:

Custom research provides data and feedback specifically related to the utility’s unique internal questions and challenges, focusing on employee engagement, satisfaction, and organizational culture.

It supports informed decision-making by offering insights into employee engagement levels, and areas for improvement in workplace practices and policies.

Custom research helps utilities gain a deeper understanding of their employees’ perspectives on various aspects of their work, and what they believe a future successful organization would look like.

Custom research can spotlight opportunities for new operational developments or enhancements to existing processes, ensuring they meet current and future employee needs.

Research findings can assist in regulatory compliance efforts, support preparations for rate cases, or be utilized to advocate for policy changes that benefit both the utility and its workforce.

It gauges employee support for various strategies, policy changes, initiatives and projects.

Custom research can help determine employees’ readiness and acceptance of new technologies and can guide training and development efforts, ensuring smooth transitions and adoption processes.

Custom research helps utilities mitigate risks associated with new internal initiatives or changes in operational procedures.

At UtilityPULSE or through our sister company, we have experience in developing cost-effective, custom research programs that allow us to provide you with the answers to your specific internal questions.

Talk to us about how we can help you gain a deeper understanding of your employees’ needs, expectations, and perceptions, ultimately fostering a more engaged, productive, and satisfied workforce.

Let’s Connect to discuss your needs.