“We have been looking for a firm that could design and conduct a customer             survey  to help us continually improve our service delivery to our 90,000 electric     distribution customers in Central Eastern Ontario. Simul Corporation has delivered on these requirements with expertise in survey design and professionalism.”

John Wiersma,
President and CEO
Veridian Corporation
 

“During my tenure as President and CEO of Toronto Hydro Energy Services Inc.,        we participated as a major sponsor of the annual Electric Utility Customer Satisfaction Study. We found the report and findings very useful in further understanding consumers across Ontario and in developing our market strategies.”

 Hilda Mackow,
Past President and CEO
Toronto Hydro Energy Services Inc.
 

“Simul did a great job in breaking down the data with a well-laid our presentation and an informative, timely report that identified areas to focus on that provide value to our customers.”

Bruce Bibby,
Director
Hydro Ottawa
 

“Enersource Hydro Mississauga places a great deal of importance on knowing the needs of our customers. Simul does not just deliver the numbers. They also deliver the analysis and background to make the numbers meaningful. We look forward to our continued participation in this annual benchmarking survey.” 

Christopher Buckler,
Vice President, Marketing and Regulatory Affairs
Enersource Hydro Mississauga